Interaction Improvement: Tax Jurisdiction

Development of a tax jurisdiction selection form that would prompt users to select their Tax jurisdiction when the system is unable to validate jurisdiction automatically. The shipping address management features had previously been built into the site. This incremental improvements had to align to existing patterns and allow for further improvements (must be scalable).

Requirement: User’s must be able to select the correct tax jurisdiction for the shipping address when the system is unable to validate the correct jurisdiction because multiple jurisdictions may be viable options.

Restrictions: Incremental improvement to existing functionality. All additional functionality must fit within existing patterns in shipping address management and fast checkout.

 Tax Jurisdiction

Tax jurisdictions selection displayed as a progressive reveal of the existing shipping address form. this allowed us to make it easily prompt the user when necessary and to be accessible as part of shipping address selection and editing.


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